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FREQUENTLY ASKED QUESTIONS FOR RENTAL SERVICES

 

Rental Terms for Cars for 1 day, the renting hours are from 08:00 till 20:00 

Terms and conditions
 

  • The minimum age to rent our fleet is 23 years old and the driver must have a valid driver's license for 1 year.

  • The renter and all drivers must have a valid original driver's license which needs to be presented at time of the rental.

  •  Additional driver: The charge for each additional driver is free. The maximum number of drivers is set at 2 persons.

  • Our fleet are rented on a 12 hour basis when rent for a day that is from 08:00 to 20:00.

  • Only authorised and listed in the contract drivers have the permission to drive the rented vehicle.

  • All driving licences which have been issued within the European Community will be accepted.

  • International driving licences (IDP) will be accepted.

  • All National driving licences in Roman Alphabet and in a credit card format will be accepted.

  • Your obligation is to wear always your safety  belts.

  • Damages caused from driving in unpaved roads will be charged accordingly.

  • Off-road driving or racing is forbidden.

  • Follow the Road Circulation Code.

  • Consumption of illegal substances or alcohol while driving is forbidden.

  • Smoking is forbidden inside the cars.

  • We have the right to charge the renter 1 extra renting day and car wash, if the driver's or other passenger's seat found wet from bathing suits. The renter is obliged to retain the seats and the interior of the car in perfect condition

  • The speed limit on the main street is 70 km/h and on the other roads is 40 km/h.

  • Key Damage or Key Loss is not covered at all cases.

  • All penalties and fines caused by infringement of Road Circulation Code will be paid by the driver.

  • In case of an accident, you have to call the police and U-Deal Travel immediately.

  • The driver will be charged the cost of  undercarriage of the vehicle damages.

  • If the driver does not comply with the contract's terms and damage the vehicle by himself, then is charged all the costs of repairing.

  • Vehicles are not permitted to be taken out of Kos Island.

  • The Vehicle is provided with an unlimited Kilometre / Mileage Allowance.

  • Full insurance is included for all the CARS  with an excess.

  • Full insurance is covered only in an actual accident.

  • Third party motor liability insurance is provided in accordance with local legislation.

  • 24 hour roadside assistance is provided.

  • Your booking includes all local taxes.

  • All of our cars use gasoline and we provide all our cars with full tank and the customer is obligated to return the car back with a  fuel tank.

  • Traffic tickets and fines due to violations of the Highway Code are borne by the Renter. In addition, the Renter undertakes the payment of management costs, where required.

  • Baby seat and boosters are provided on request and free of charge and should be returned in the same condition as given. For any damage you will be charge accordingly.

 

 

Terms and Conditions and Prices are subject to change without notice.

 

FREQUENTLY ASKED QUESTIONS  ABOUT  TRIPS AND TOURS

 

 

How can I book?

You can easily book by contacting us via email at info@udealtravel.com or send a text (SMS, WhatsApp or Viber) message on  00306986564080 or call us on 00302242303150 or send us a message on our Facebook page https://www.facebook.com/udealtravelandtours/#. After your reservation you will then receive an email confirmation from us with all relevant information.

 

How can will I pay?

Payment can be done in person at our office.

 

No worries for your trips.

If you are like us, you planned your trip to a tee! You researched and found the best excursions, the highest rated boat trips and adventures to make your holiday amazing. How is your plan protected? On our excursions you are protected by full insurance included in our prices. Yes, all of our activities and excursions are fully insured and you do not have to pay any extras.

 

Why are the same tours priced differently by tour companies ?

With tour companies, it is not always true that you get what you pay for. Before you book any of your tours whether on internet or in resort make sure you ask if there are added fees to pay when arrive. Many companies require you to pay additional money when the tour starts or don’t include entrance fees. That cheap tour won’t be so cheap if you have to pay for everything while you’re there! On the contrary our tour company is very transparent with what is included or excluded in our tour prices.

 

Will I get picked up and dropped back for my excursions ?

Some excursions include free pick-up and drop-back service for all accommodations

 

Where and how do I get picked up?

We have few pick up spots. Hotels situated on the main road will be picked up from the main entrance of their hotel. For other hotels pick up will be on the main road situated few meters from their accommodation.

 

Can I change the date of my excursion (s)?

Yes you can. In case you change your mind about the date of your booked excursion, please feel free to get in touch with us for the correction of the date. There will be no extra charge for moving your excursions.

 

Can I cancel my reservation and when?

You are free to cancel your reservation free of charge 24 hours before your departure excursion.

 

 

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